Your order is shipped using Canada Post to addresses across Canada. In the event of Canada Post labour disruption, Fedex will be used. Prescription glasses ordered will not incur a sales tax. Non prescription items ordered may incur a sales tax. Shipping cost is $9.90 and non-refundable. Orders over $60 (before taxes, after discounts) are free of shipping charges.

Most orders are delivered in about 3 to 6 business days. Special-ordered items, including Progressive lenses, Bi-focal lenses, and certain out-of range items, would require 3 to 6 days extra. Exceptions for these estimated duration apply for certain rural areas.