Do you have any questions?  Just want to say Hi!? 

Reach iLook via one of the following methods.


  •  Customer Care Interactive Message Centre (a.k.a. the green button at the top right corner of your screen)

During office hours, click on the green button on the top right corner of your screen and chat with one of our friendly customer care representatives! 


  •  Hours of Operation and Contact Info

Business Hours:

8:00AM – 6:00PM PST, Monday – Friday (excluding STAT holidays)

Return/Mailing Address:

Canada iLook Glasses Inc.
Unit 104 - 7728 128 Street
Surrey, BC V3W 1L3





  • Email Support

Send us an email with your question, and receive a personal response within 24 hours during our business hours (8:00AM – 6:00PM PST, Monday to Friday, excluding STAT holidays).    Emails are not monitored during off hours and would be processed the following business day. For questions regarding an order you have placed, please include your order #.