| Free Shipping $60+
One Pair of Glasses for Near, Far and Everything In Between
Progressive lenses allow you to see clearly at multiple distances without the visible line found in traditional bifocal lenses. The upper portion of the lens is generally used for distance vision, the middle for intermediate vision and the lower portion for reading and close-up tasks.
They are convenient, modern and ideal for customers who would otherwise need to switch between reading glasses and distance glasses throughout the day.
They are convenient, modern and ideal for customers who would otherwise need to switch between reading glasses and distance glasses throughout the day.
How Progressive Lenses Work
Distance vision: Look through the upper area of the lens when driving, watching television or looking across a room.
Intermediate vision: Use the centre area for computer screens, dashboards and objects at arm's length.
Reading vision: Look through the lower area when reading, checking your phone or viewing objects close to you.
Getting Used to Progressive Lenses
New progressive-lens wearers may need some time to become comfortable with the different viewing areas. During the adjustment period, move your head toward the object you want to see and look through the appropriate part of the lens.
Some customers feel comfortable almost immediately, while others may need several days of regular wear. Wearing your new glasses consistently usually makes the adjustment easier than frequently switching back to an older pair.
Some customers feel comfortable almost immediately, while others may need several days of regular wear. Wearing your new glasses consistently usually makes the adjustment easier than frequently switching back to an older pair.
Our 100% Satisfaction Guarantee
Ordering progressive lenses online should not feel risky. If your new glasses do not feel quite right, our customer service team will listen to what you are experiencing, guide you through the next steps and arrange a remake when needed.
If you are still not satisfied after we have tried to resolve the issue, we will provide a full refund in accordance with our satisfaction-guarantee policy.
If you are still not satisfied after we have tried to resolve the issue, we will provide a full refund in accordance with our satisfaction-guarantee policy.
Why Segment Height Matters
Progressive and bifocal lenses are more personalized than regular single-vision lenses. One important measurement is the segment height, which determines where the different viewing areas are positioned inside your frame.
For online orders, we initially use an average segment-height measurement based on the selected frame. This works well for most customers. If the viewing zones do not feel properly positioned, our customer service team will help determine whether a personalized segment-height adjustment is needed.
For online orders, we initially use an average segment-height measurement based on the selected frame. This works well for most customers. If the viewing zones do not feel properly positioned, our customer service team will help determine whether a personalized segment-height adjustment is needed.
84%
of customers are satisfied with our standard segment-height setup
Most customers do not need any segment-height adjustment.
If your viewing zones do not feel properly positioned, our customer service team will guide you through a simple personalized measurement.
We will remake your lenses using the updated measurement.
If you are still unhappy after we try to resolve the issue, we will provide a full refund in accordance with our satisfaction-guarantee policy.
If Your Glasses Don't Feel Quite Right
1
Contact Our Customer Service Team
Tell us what you are experiencing, including whether the issue affects your distance, computer or reading vision.
2
Measure Your Personalized Segment Height
Our customer service representative will guide you through a simple process to help determine a more personalized segment-height measurement.
3
Return the Glasses to Us
When a return is required, we will provide instructions and send you a prepaid return shipping label.
4
We Remake Your Lenses
We will remake the glasses using the updated measurement and send the replacement pair back to you.
Progressive Lens Questions
What is the difference between progressive and bifocal lenses?
Progressive lenses provide a gradual transition between distance, intermediate and reading vision without a visible line. Traditional bifocal lenses normally contain two distinct viewing areas separated by a visible line.
How do you determine segment height for an online order?
We initially use an average segment-height measurement based on the frame. This works for most customers. If the viewing areas do not feel properly positioned, our customer service team can help you obtain a more personalized measurement.
How long does it take to adjust to progressive lenses?
Adjustment time varies. Some customers adapt quickly, while new progressive-lens wearers may need several days of consistent use to become familiar with the different viewing areas.
What should I do if the reading area feels too high or too low?
Contact our customer service team. The segment height may need to be adjusted, and we will guide you through the measurement and remake process.
What happens if the remade glasses still do not work for me?
If you are still not satisfied after we have tried to resolve the issue, we will provide a full refund in accordance with our satisfaction-guarantee policy.
Buy 1, Get 1 FREE
Make your second pair count
Progressive wearers often keep a second pair for a different job: prescription sunglasses for driving, clear-to-dark lenses for in and out, or blue light blocking lenses for long hours at the computer. With Buy 1 Get 1 FREE plus an extra 35% off lenses on any two pairs, the second pair costs a lot less than you might think.
Code BOGO35 is applied automatically when you add your second pair to the cart.
Enjoy Clear Vision at Every Distance
Choose your favourite frame and add progressive or bifocal lenses during the lens-selection process. Your order is supported by our customer service team and satisfaction guarantee.
